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Trade process

Customer Inquiry

Please provide us product name ,quantity , package requirements , Trade Terms or if by Express , also need to send us your receiving address for Quick and Exact quote.

Prompt Reply within 2 hours

When you send inquiry , what you want is Prompt reply , We can meet your requirement by way of Email ,Online (such wechat,whatapp,skype Etc.) or Call us Mobile Phone at any time ,our phone starts at 24 hours.

Quotation And our Value-added Services

Basic product quotation with all the shipping cost , if you need us to design the labels ,package bag or Logo , we are pleasure to help youwe can also Provide Sample according to your requirement ; Support Test by Well-known testing institution.

Confirm Order and Arrange Production

Confirm price , payment terms and lead time Etc ; Sign PI or Contract for both parties; After receive payment ,arrange production timely;


Take photos of products and package for customer confirmation before delivery; Pay Balance Payment; Contact agent for booking Sea or Air shipping in advance; Provide related documents to agent and customer for Customs Clearance ;

Shippment Tracking

Inform transportation condition to customers ,and provide help for Customs Clearance at destination port ; Send original Bill of lading and other documents to customer by Express .

After sales service and Feedback

After buyer get the product in hand , ask questions and satisfaction about the product in time , and any other advice for our items.

Further Cooperation

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Chengde Shenzhou Chinese Medicine Business Development Co., Ltd. welcomes new friends from all over the world to cooperate with us !

Contact Person
Emily Xu
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